Management Concepts & Organisational Behaviour
UNIT 1: Fundamentals of Management
8 Lectures • Evolution, Levels, Managerial Skills, Planning, Decision Making, MBO
Ancient, Classical, Behavioral & Modern Eras
Top, Middle, Lower Level Roles & Functions
Mintzberg's 10 Roles & Katz's 3 Skills
Sequential Planning Cycle & Execution
Strategic, Tactical, Operational & Contingency
Objectives, Policies, Procedures, Rules, Budgets
Peter Drucker's MBO Process & Benefits
Delphi, Brainstorming & Decision Techniques
UNIT 2: Organising & Staffing
8 Lectures • Structure, Delegation, Decentralization, Selection, Training, Control Techniques
Organizational Principles & Staffing Need
Formal vs Informal Organizations
Line, Functional, Line & Staff, Matrix
Functional, Territorial, Product & Customer
Authority, Responsibility & Accountability
Human Resource Planning & Forecasting
Sources, Testing, Interviews & Placement
Orientation & Socialization of New Hires
On-the-job & Off-the-job Techniques
Establish Standards, Measure, Correct Deviations
Unity of Command, Harmony of Objectives
Coordination vs Cooperation, Techniques
Budgetary, PERT/CPM, ROI, Audits
Critical Point Control & Exception Handling
UNIT 3: Individual & Group Behaviour
8 Lectures • OB Models, Personality, Johari Window, Attitudes, Perception, Groups
Multidisciplinary Nature of Behaviour
Custodial, Supportive, System Models
People, Structure, Tech & Environment
Biological, Cultural, Situational Factors
Big Five Model, Type A & Type B
Emotional Intelligence at Workplace
Job Satisfaction, Involvement & Commitment
Cognitive, Affective & Behavioral
Festinger's Attitude Change Model
Formal, Informal Groups & Cohesiveness
Communication & Conflict Management
Parent, Adult & Child Ego States
Open, Blind, Hidden & Unknown Quadrants
Sensation vs Perception Differences
Perceptual Selection, Organization & Interpretation
Halo Effect, Stereotyping, Projection, Attribution
UNIT 4: Motivation Theories & Application
8 Lectures • Maslow, Herzberg, McClelland, Vroom, Adams Equity & Reinforcement
Intrinsic vs Extrinsic Motivation Drivers
5-Tier Pyramid from Physiological to Actualization
Hygiene Factors vs Motivational Satisfiers
Need for Achievement, Power & Affiliation
Autonomy, Competence & Relatedness
Mastery, Vicarious Modeling & Arousal
Valence × Instrumentality × Expectancy (VIE)
Input-Output Ratio & Inequity Resolution
Positive, Negative Reinforcement & Extinction
UNIT 5: Leadership, Teams & Change
8 Lectures • Leadership Theories, Team Dynamics, Organizational Change & Kurt Lewin
Formal vs Informal Leaders & Impact
Autocratic, Democratic, Laissez-Faire, Servant
Vision, Integrity, Empathy & Resilience
Great Man Theory & Stogdill's Traits
Telling, Selling, Participating & Delegating
Stages, Cross-Functional & Virtual Teams
Forming, Storming, Norming, Performing, Adjourning
Planned vs Reactive Change Drivers
Individual, Group & Structural Resistance
Organizational Development Interventions
Unfreezing, Changing, Refreezing & Force Field